Q: How does Piconizer™ work?

A: Piconizer™ works with its own App on the iOS devices. When you connect Piconizer™ to your iPhones or iPads, the system should auto request to download the App from the Apple App store.

If nothing happens, please go to https://itunes.apple.com/us/app/piconizer/id896539408?mt=8 to download.


Q: Which Apple devices does Piconizer™ support?

A: iPhone 5, iPhone 5C, iPhone 5S, iPhone 6, 6S & iPhone 6 Plus, iPhone 7 & 7 Plus - iPad 4, iPad Air, iPad Air 2, iPad mini, iPad mini 2, iPad mini 3 - iPod touch (5th Generation)


Q: Which iOS version does Piconizer™ require?

A: iOS 8.0 and later.


Q: How does it free space on my iPhone?

A: Apps, iTunes Music and photos stored in the camera roll are the most space consuming items. We offload your photos and videos from your iOS device to the Piconizer™ accessory.  Consider Piconizer™ to be an extension of your photo and video storage.


Q: Does Piconizer™ work with my iPhone 4s?

A: No. Piconizer™ is compatible with all Apple products that contain the Lightning Connector. This includes the iPhone 5 and later models, and the 4th generation iPad, as well as later models of iPads.  


Q: What about iCloud? Why can I not just use that? 

A: iCloud is Internet dependent. If you are on the go with no access to Wi-Fi, you will not be able to save any of your old photos or videos to make room for new ones. 


Q: Can I access my photos and videos on a computer later?

A: Yes, you can. On the bottom of Piconizer, there’s a microUSB port that you can plug into your computer. 


Q: How do I share my photos directly to Facebook or Twitter?

A: When you have these social media apps installed on your phone, they should automatically appear when using "sharing" feature.


Q: What photo/video formats does Piconizer™ support?

A: Piconizer™ supports all formats that were taken by iPhone/iPad.


Q: Can I share Piconizer with others?

A: Yes. When you use Piconizer™ on other i-devices, it will detect the new device and create a new folder for it. You can always add a passcode to your folder to secure your data.


Q: Do I need a software to view my Piconizer™ on the computer?

A: Yes. For security reasons, we designed the Piconizer™ in a way that cannot be viewed directly on a computer. 

For more information, please go to DOWNLOADS. 


Q: Is there a privacy option on Piconizer™ so only I can see my photos/videos?

A: Yes. In our App setting, click on "passcode" to setup your password.